“Follow-me” features from VoIP vendors have revolutionized modern business telecommunications. Because internet-based phone solutions allow office workers to answer one phone number from multiple devices, companies can reduce costs and increase efficiency. But for all its certainties, VoIP may have you questioning one thing: Do you even need office phones any more? Question #1: How […]
Do VoIP-enabled offices even need handsets? Read More »
Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future. Big-name companies such as Cisco, IBM, Microsoft and Verizon now offer Unified communications as a Service (UCaaS), and it’s only a matter of time before it takes over the Voice over Internet Protocol (VoIP) space.
Moving unified communications to the cloud Read More »
What is it? In a nutshell, an SBC is a dedicated hardware device or software application that acts as a gatekeeper of your VoIP network, controlling how phone calls are initiated, conducted, and terminated. Much like a firewall, an SBC examines voice messages transmitted as IP packets and prevents unauthorized sessions to the network. This
How to protect against VoIP call hacking Read More »
In a mobile communications space dominated by WhatsApp, iMessage, and Facebook Messenger, the voice and text messaging company, Skype, wants to be much more than just another mobile messaging tool. Earlier this month, they launched their new communication hub named “Skype Mingo” to improve upon the traditional, well-known Skype app. Here are just a few
How Skype plans to revamp their mobile app Read More »
VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP apps compete for a big slice of the consumer spending pie and those who adapt well to developments are poised to succeed. One such development is Apple’s new framework, CallKit. Although still in its beginning
Apple CallKit: what it can and cannot do Read More »
At its core, the new Skype Insider Program is a way to allow Skype users to beta test cutting-edge features and software fixes. In addition to granting users access to the latest features before they become public, this program also gives Microsoft a major advantage because more beta testers means it can roll out full
Skype Insider Program from Microsoft Read More »
Understanding UC is important to understanding the pros and cons of this communications platform. Essentially, UC is the use of service, software, and equipment that creates a communications system that is fully integrated and centralized. This allows for phone calls, emails, video conferencing, calendars, and the like to be accessible on one system alone. Pros
The pros and cons of Unified Communications Read More »
When most of us think of cyberattacks, we think of viruses, trojans, and ransomware. Unfortunately, those aren’t the only types of attacks you need to be on the lookout for. Companies that utilize Voice over Internet Protocol (VoIP) systems are also vulnerable to another type of attack. One of the biggest threats to these systems
Denial of service attacks on VoIP systems Read More »
Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it’s time for an update on all the most recent features.
5 of the newest VoIP features for businesses Read More »
