Understanding UC is important to understanding the pros and cons of this communications platform. Essentially, UC is the use of service, software, and equipment that creates a communications system that is fully integrated and centralized. This allows for phone calls, emails, video conferencing, calendars, and the like to be accessible on one system alone. Pros […]
The pros and cons of Unified Communications Read More »
When most of us think of cyberattacks, we think of viruses, trojans, and ransomware. Unfortunately, those aren’t the only types of attacks you need to be on the lookout for. Companies that utilize Voice over Internet Protocol (VoIP) systems are also vulnerable to another type of attack. One of the biggest threats to these systems
Denial of service attacks on VoIP systems Read More »
Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it’s time for an update on all the most recent features.
5 of the newest VoIP features for businesses Read More »
When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait there a short time not talking to anybody?” It’s a small window of speech-free standing-by that occurs at different times throughout a call, and for different durations. And, it can result in two distinctly
Engaging on-hold messages via VoIP Read More »
Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you
Skype for Business and its benefits Read More »
Before we check our VoIP crystal ball, we’d like to give you a quick rundown of what small- and medium-sized businesses get from a robust Voice-over-IP internet calling plan today: Convenience – it’s easy to manage Scalability – it’s even easier to expand Economy – calls over the internet are cheap Portability – access from anywhere with high-speed
VoIP’s future is bright for businesses Read More »
Phones are an absolutely essential aspect of any company’s communications arsenal. And after Alexander Graham Bell made the first coast-to-coast long-distance call in 1915, it was clear that this was technology that had the power to transform business. But as with all emerging technologies, there were some kinks to work out. Those earliest phones had
Diagnosing VoIP call-quality problems Read More »
In technical terms, VoIP is a broadband phone service that uses the internet instead of a public switched telephone network (PSTN) for things like voice calls and video conferencing. In simpler terms, VoIP stands for “Voice over IP” which is another way of saying “making phone calls over the internet instead of over traditional telephone
Are common calling plans croaking? Read More »
Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that. Keep reading for coverage of
How to get the most out of your VoIP data Read More »
