voip Archives - Page 12 of 21

3 Ways VoIP can help organizations get through the COVID-19 pandemic

VoIP telephony ensures effective communication and business continuity in times of crisis. Facilitates remote work and service delivery VoIP is an indispensable tool for organizations that have rolled out work-from-home setups. Through VoIP platforms like Skype, remote workers can jump on calls and join meetings from anywhere, at any time. Employees stay connected as long […]

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5 VoIP services to help your business

voip / By Nestor Javier Garcia Cantillo

There’s a VoIP service perfect for every business setup. Do you rarely leave your house and office, or are you usually on the move? If you’re a business owner, what’s the size of your company, and what factors matter most to you? Let’s take a look at some of the VoIP services available on the

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Is AI-powered VoIP the next step?

voip / By Nestor Javier Garcia Cantillo

Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention. For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries, so calls are routed to the agent best equipped to handle them. This makes call center operations more seamless and

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What you need to know about VoIP phishing

voip / By Nestor Javier Garcia Cantillo

Scammers have found a way to exploit vulnerabilities in VoIP (Voice over Internet Protocol) via a scam called vishing. This scam works much like any phishing attack: a scammer purports to be a legitimate entity and asks the potential victim to provide sensitive information. Learn how vishers operate. VoIP makes it easy to create fake

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VoIP call quality issues and how to fix them

voip / By Nestor Javier Garcia Cantillo

With the growing advancements in cloud technology and faster internet speeds, more and more companies are turning to Voice over Internet Protocol (VoIP) for their business communications. But just like with any service, you might run into some issues, particularly with call quality. Here are some of the common problems and how to address them.

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Unified communications defined

voip / By Nestor Javier Garcia Cantillo

Communications is an integral business component that no enterprise can survive without. At the forefront of modern business communications is the all-in-one, internet-powered communications solution: unified communications. What is unified communications? Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together. It

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Your future is with VoIP telephony systems

voip / By Nestor Javier Garcia Cantillo

First, we’d like to give you a quick rundown of what SMBs get from a robust VoIP calling plan today: Convenience – It’s easy to manage. Scalability – It’s even easier to expand. Economy – Calls over the internet are cheap. Portability – Access from anywhere with high-speed internet. Efficiency – Attach emails, send e-faxes,

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TDoS: An attack on VoIP systems

voip / By Nestor Javier Garcia Cantillo

Denial-of-service (DoS) attacks are nothing new. But most businesses have no idea how to prevent this type of attack on their Voice over Internet Protocol (VoIP) system. If you’re one of those businesses, we have everything you need to know right here. Denial-of-service attacks The end goal of any DoS attack is to overwhelm a

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What is VoIP theft of service?

voip / By Nestor Javier Garcia Cantillo

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it affect an organization’s VoIP network and how can businesses prevent or minimize the risk of this type of fraud? Let’s take a closer look. What is theft of

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3 Ways VoIP can help organizations get through the COVID-19 pandemic

Is AI-powered VoIP the next step?

What you need to know about VoIP phishing

VoIP call quality issues and how to fix them

Unified communications defined

TDoS: An attack on VoIP systems

What is VoIP theft of service?

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