Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They are more mobile, have greater functionality, and cost less than traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks. Follow these tips to make sure your VoIP system can continue to […]
Steps to having ever-reliable VoIP service Read More »
TCO is the overall sum of procuring, deploying, and operating a VoIP system over its life cycle, which is typically five years. A VoIP expert should be able to give you an informed approximation, but here’s what to expect: Upfront costs Upfront costs are largely determined by whether you buy a VoIP system outright or
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Any of these VoIP issues can tarnish your company’s reputation and result in a profit loss, so it’s important to implement the following solutions. Jitter Jitter or crackly sounding calls result from electromagnetic interference, damaged equipment, or insufficient enough bandwidth. Here are some ways to fix this: Make sure the phone cables are not damaged
Optimize your phones by fixing these VoIP issues Read More »
Much more of VoIP’s potential would be tapped by businesses, thanks to the enhancements that 5G will bring about. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, they experience unstable and
How will 5G improve VoIP? Read More »
Your managed services provider may have your business communications covered, but knowing a thing or two about Voice over Internet Protocol (VoIP) will help you understand what VoIP solution best fits your business. What are your choices? Which one is better? Read on to learn more about VoIP. What are proprietary systems? When most companies
Open-source or proprietary VoIP: Which one is for you? Read More »
Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next
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To know the difference between VoIP and VoLTE, let’s first examine the older of the two technologies. What is VoIP? Unlike analog telephones that use phone cables, VoIP uses the internet to transmit voice calls. VoIP calls can be made using laptops, desktop computers, smartphones, tablets, and even old handsets fitted with appropriate converters. VoIP
VoLTE: What is it, and how different is it from VoIP? Read More »
Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones. Anytime, anywhere
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Most businesses today have made the switch from the traditional landline telephone system to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But just like any device that’s connected to the internet, VoIP phones can be targeted by hackers who want to steal
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