Even if you’re aware of virtualized containers, it’s probably difficult to explain how they differ from virtual desktops. Thankfully, all you really need to understand is whether containers are the better option for your business — and we can answer that in under ten minutes. What are virtual desktops? Imagine all you have is a […]
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You have just decided to use VoIP as your telephony solution, but now your technician is asking how you want to use it. Do you want traditional desk phones (hardphone) or software-based devices (softphone)? Read on to discover the benefits of each and which ones are most suitable for your needs. What’s a hardphone? A
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Clean Up your inbox No matter inbox how meticulously organized your Outlook inbox is, there’s always room for improvement. For a little computer-assisted help, try the ‘Clean Up’ feature. From your Inbox, click the Home tab and choose from Outlook’s three Clean Up options: Clean Up Conversation – Reviews an email thread or a conversation
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With evolving technology comes evolving threats. Recently, a researcher revealed that a new type of scam freezes Google Chrome and tricks users into believing that their network security has been compromised. Little did they know that following instructions listed on the screen will lead to an actual security breach. The End Game The scam works
Tech support scam alarms Chrome users Read More »
Hijacked hardware Cryptojacking secretly uses your computer to calculate complex mathematical problems to generate cryptocurrency. They get inside by using phishing emails to lure victims into clicking on a link, which then runs malicious cryptomining programs on the computer. Any cryptocurrency produced then gets delivered to the hacker’s private server. But hackers have developed an
Are hackers using your PC to mine Bitcoin? Read More »
To take advantage of Cortana, you should enable it on your desktop first. The process is easy: Just press the Windows Key, type “cortana” and click on “Cortana settings.” From there, you can change whether it responds to your voice or get activated by a keyboard shortcut, and you can set other personal preferences. Voice
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Statistics show that the average enterprise uses more than 90 cloud services. Even if small businesses use less than half that number, securely managing account logins is still a huge problem for users and administrators. Single Sign-On (SSO) is an excellent solution to this issue, so let’s dive into how it works. What is SSO?
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Conduct an assessment Evaluating your IT environment is an important step in the implementation process. After all, you can’t just go around virtualizing everything without a plan. An IT assessment performed by an impartial managed services provider (MSP) like us helps you understand what type of virtualization solution you need. For example, if the report
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Basic internet-based phone calls aren’t new to many of our readers. Skype has been around for over a decade and there are dozens of other free apps with limited features. Picking a voice over IP (VoIP) solution for a small business is still a tricky prospect, though. Let’s take a look at what it
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