If Microsoft’s latest server software is any indication, the virtualization trend shows no signs of slowing down. The first preview of Windows Server 2019 was released in March and includes a number of features focused on IT efficiency. Let’s take a look at the most valuable updates for small businesses. Windows Server 2019 In March, […]
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What is TCO? The TCO is the overall sum of procuring, deploying, and operating a VoIP system has over its life cycle, which is typically five years. Naturally, some of the costs (like operating costs) can be predicted only before the implementation, but an experienced VoIP expert should be able to give you an informed
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Microsoft has recently announced new features for Microsoft Teams. These features are expected to bring users greater convenience and improved communication, and ultimately increase its appeal to a wider market. Cortana Integration One new feature that Microsoft will bring to Teams is Cortana, Microsoft’s virtual assistant. By integrating Cortana with Teams, users can use voice
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As tax season looms, so do phishing scams. For cybercriminals, this is the ideal time of year to deceive unsuspecting individuals into releasing sensitive private or company information. Businesses must therefore take extra precautions between now and April 17th to avoid hackers from selling your confidential data in the dark web. Phishing baits to watch
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What is private browsing? Your web browser — whether it be Chrome, Edge, Firefox, Safari, or Opera — remembers the URLs of the sites you visit, cookies that track your activity, passwords you’ve used, and temporary files you’ve downloaded. This can be convenient if you frequently visit certain pages, can’t remember your login details, or
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Have you ever gotten frustrated with your phone because the browser took more than five minutes to load? Before you start blaming your old phone, check out these four reasons that might be the cause of sluggish internet connection. Router location One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag
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Three decades ago, the notion of hiring specialists in information technology was virtually unheard of. Nowadays, the majority of businesses are digitally operated, which means technology specialists are a must, especially given the huge increase in different types of security breaches. Determine how external support can back you up in times of technical distress. Access
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What is a hypervisor and what are its risks? For those who don’t know, the hypervisor is a software application that distributes computing resources (e.g., processing power, RAM, storage) into virtual machines (VMs), which can then be delivered to other computers in the network. This gives people the resources they need to run resource-intensive applications
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Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less focus on customer communication. When used correctly, it can boost customer satisfaction and strengthen business reputation. #1. Improve customer service One of the most important reasons why businesses should always record their calls, no matter
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