Nestor Javier Garcia Cantillo

How to defend against insider threats

#1 Educate – The workforce (meaning all healthcare employees) must be educated on allowable uses and disclosures of protected health information (PHI) and the risk associated with certain behaviors, patient privacy, and data security. For example, when a celebrity is admitted to hospital, employees may be tempted, just out of curiosity, to sneak a look

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How AI improves customer service

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning

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Leave the IT to us and focus on your business

We remove the headaches from IT so you can focus on what matters most. QDS is one of the leading System Integrators in Qatar to help businesses grow with confidence
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