Why your SMB needs a business continuity plan (BCP)

Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. Body What is a BCP? […]

How to protect your business printers from hackers

Organizations spend resources on keeping their technology and devices secure, but they often overlook one crucial piece of hardware: printers. Printers, just like computers and Wi-Fi networks, can be an entry point for hackers and a gateway to your business’s sensitive information. Here’s what you need to know about keeping your printers secure. What makes […]

How to troubleshoot common printer problems

Printers are one of the most frustrating computer hardware to fix. They will often display an error message that tells you little about how to solve the issue. But by being aware of some of the most common printer problems and how to troubleshoot them, you can fix the issues and stay productive. Paper jams […]

Why you should consider softphones over desk phones

Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones. Anytime, anywhere […]

Office 365 is now Microsoft 365: New features, same price

Microsoft recently launched its new slate of consumer service plans: Microsoft 365 (M365) Personal and Family. This will replace Office 365 (O365) Home and Personal, signaling the shift of the company’s consumer bundles from just a set of tools to powerful solutions that help you manage both work and life. But Microsoft isn’t simply rebranding […]

COVID-19 and the cloud: Staying connected while apart

The term “viral” has taken its original meaning, thanks to the novel coronavirus infecting millions and killing thousands of people all over the world. As it rages on, we can see how cloud computing is helping us push through these trying times. Cloud computing helps buoy economies For many people, being forced to stay at […]

Here’s what to look for when buying antivirus software

Because of the global pandemic, work from home is now a necessity. This has increased the potential entry points for cybercriminals to infiltrate your network. Now more than ever, businesses need better cybersecurity protection. That’s why it’s important to choose the right antivirus software for your needs. If you’re in the market for one, consider […]

Best laptops for remote working in 2020

If you recently started working from home, you must have realized that it isn’t as easy as you thought it would be. Apart from setting up your home office and managing your time efficiently, a slow and outdated laptop should be the least of your worries. If you’re thinking of buying a new one, here’s […]

How to know if your VoIP system is being hacked

Most businesses today have made the switch from the traditional landline telephone system to a Voice over Internet Protocol (VoIP) system. This is because VoIP offers more benefits including cost reduction, mobility, and scalability. But just like any device that’s connected to the internet, VoIP phones can be targeted by hackers who want to steal […]