With IoT sensors, supply chain management and order fulfillment processes improve markedly to meet customer demand. For example, sensors on delivery containers and trucks in transit give managers real-time status updates, allowing them to track their items and ensure they reach the right location at the right time.
IoT also presents automation opportunities for businesses that need to manage and replenish their stock. When data recorded from IoT devices are tied to your enterprise resource planning (ERP) system, you can accurately monitor your inventory, analyze purchase and consumption rates of a particular product, and automatically reorder items when IoT sensors detect that supply is running low. This minimizes out-of-stock incidents and prevents excess stock build-up.
Given how most payments are done electronically via point-of-sale systems or the internet, IoT has the potential to revolutionize the way businesses process transactions. For example, ApplePay not only allows users to purchase goods and services using the usual smartphone applications, but through state-of-the-art wearable technology as well.
Soon, IoT devices might even allow restaurants and retailers to register or charge their customers the moment they walk through the door.
Businesses that can make sense of IoT-collected data will gain a competitive edge. Marketers, for example, can gather valuable insight into how their products are used and which demographic is utilizing them the most. This information can then inform future marketing efforts and give businesses more focused direction on how to improve their products and services for their customers.
Although businesses will certainly face many challenges in implementing the Internet of Things, those who overcome them will reap all the benefits of this burgeoning technology.
Want to know if an IoT deployment is right for your business? Contact our certified IT consultants today.